Shipping Policy
Trade Name: VIJAYANANDH
Effective Date: 01/01/2025
This Shipping Policy outlines the terms and conditions regarding shipping and delivery of products purchased from VIJAYANANDH through our website or authorized sales channels.
1. Order Processing Time
Orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Cash on Delivery (COD) orders may require verification before processing.
2. Shipping Duration
2.1 Standard Delivery Time
Tamil Nadu: 2–4 business days
Other States within India: 3–7 business days
Delivery timelines are estimates and may vary based on:
Customer location
Courier partner availability
Weather or natural conditions
Government restrictions or unforeseen circumstances
3. Shipping Charges
Shipping charges (if applicable) will be displayed at checkout.
Free shipping may be offered on selected products or order values (if applicable).
Shipping charges are non-refundable unless the return is due to our error.
4. Order Tracking
Once the order is shipped:
Customers will receive tracking details via SMS or email.
Customers are responsible for tracking the shipment status.
5. Delivery Policy
Delivery will be made to the address provided at the time of order.
Customers must ensure that correct and complete address details are provided.
VIJAYANANDH is not responsible for delivery failures due to incorrect address information.
If a delivery attempt fails due to customer unavailability, re-delivery charges may apply.
6. Delayed Delivery
While we strive to deliver within the estimated time frame, VIJAYANANDH shall not be liable for delays caused by:
Courier partner issues
Natural disasters
Strikes or transport disruptions
Government restrictions
Incorrect address provided by customer
7. Damaged or Tampered Package
Customers are advised to:
Inspect the package at the time of delivery.
Refuse delivery if the package appears tampered or damaged.
Report damaged products within 24 hours of delivery with photo/video proof.
8. Shipping Coverage
Currently, we ship within India only.
International shipping is not available unless specifically mentioned.
9. Contact Information
For shipping-related queries:
VIJAYANANDH
2/56 AKR Complex, Junction Road,
Virudhachalam, Tamil Nadu, India
Phone: 8148728273
Email: [email protected]